How to model your data and create a data contract...
Here is an example of a data contract for a customer data product:
Data Contract
Data Product: Customer Data
Version: 1.0
Date: 2022-07-29
Parties:
Data Description: This data product contains customer data from a variety of sources, including the CRM system, website analytics, and social media. The data includes demographic information, contact information, purchase history, and customer feedback. Data Model: The following table shows the data model for the customer data product: Here is an example of a data model used for Customer as a Data Product: |
Data Quality:
The data provider agrees to provide the data consumer with accurate and up-to-date data. The data provider will use reasonable efforts to ensure that the data is complete and free of errors.
Data Security:
The data consumer agrees to keep the data confidential and to only use it for the purposes of this data contract. The data consumer will implement appropriate security measures to protect the data from unauthorized access, use, or disclosure.
Data Usage:
The data consumer is only authorized to use the data for the purposes of this data contract. The data consumer is not authorized to sell, share, or distribute the data to any third parties.
Service Level Agreement (SLA):
The data provider agrees to provide the data to the data consumer on a daily basis. The data will be available to the data consumer within 24 hours of collection.
Termination:
Either party may terminate this data contract at any time by providing written notice to the other party.
References:
By signing this data contract, the data provider and the data consumer agree to the terms and conditions set forth above. Signatures: [Data Provider Signature] [Data Consumer Signature] |
In order to enable data exchange, data models should be defined. In my previous post, I'd covered the details on steps to arrive at the data model. Additional details should be published to target your data consumers and gives them the value of the data set and how they could potentially consume it.
Here is an example of a data model used for Customer as a Data Product:
This data model includes the following entities:
Customer: This entity contains the basic information about the customer, such as their name, email address, and phone number.
Purchase History: This entity contains information about the customer's purchase history, including the products they have purchased, the quantity they have purchased, and the date of purchase.
Customer Feedback: This entity contains information about the customer's feedback, including the text of the feedback and the date the feedback was received.
The relationships between the entities are as follows:
A customer can have many purchase history entries.
A customer can have many customer feedback entries.
Illustration:
The following illustration shows an example of how the customer data model can be used:
This illustration shows that John Doe has purchased one product with the ID 1000 and Jane Smith has purchased one product with the ID 2000. Both John and Jane have also provided feedback about the product.
This data model can be used to analyze customer behavior, identify trends, and improve the customer experience. For example, businesses can use this data to understand which products are most popular with customers, which customers are most likely to churn, and how to improve customer satisfaction.
Sash Barige
Sept/20/2022
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