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Azure Cognitive Services


Azure Cognitive Services, Microsoft's suite of AI and machine learning services, is utilized by a wide range of companies and organizations to enhance their applications and solutions with cognitive capabilities. The Azure Cognitive Services can be used in a variety of scenarios where you need to add intelligent algorithms to your application without building them from scratch. These services can help you to quickly add features like speech recognition, natural language processing, image and video analysis, and more.


Here are a few examples of scenarios where Azure Cognitive Services could be useful:

  • Sentiment analysis: If you have a large amount of text data that you want to analyze for sentiment (such as customer feedback or social media posts), you could use Azure Cognitive Services to quickly analyze that data and extract insights.

  • Speech recognition: If you're building a chatbot or virtual assistant that needs to understand spoken commands, you could use Azure Cognitive Services to add speech recognition capabilities to your application.

  • Image and video analysis: If you have a large collection of images or videos that you need to analyze (for example, to detect objects or faces), Azure Cognitive Services can provide pre-built models that can make this process much easier.


Azure Cognitive Services can be a powerful tool for adding AI and machine learning capabilities to your applications. The decision to use them depends on your specific business needs and use case.


Here are some examples of companies using Azure Cognitive Services:

  • Bosch:

    • Use Case: Bosch uses Azure Cognitive Services for various applications, including image and video analysis for industrial automation, predictive maintenance, and quality control in manufacturing processes.

  • Real Madrid:

    • Use Case: The renowned football club, Real Madrid, employs Azure Cognitive Services to enhance fan engagement through chatbots, sentiment analysis, and language understanding to interact with fans in multiple languages.

  • Air France-KLM:

    • Use Case: Air France-KLM utilizes Azure Cognitive Services for improving customer service through language translation and sentiment analysis to understand customer feedback and deliver personalized responses.

  • KPMG:

    • Use Case: KPMG, a leading global audit, tax, and advisory firm, leverages Azure Cognitive Services for data extraction, natural language processing, and content analytics to automate and enhance document review processes.

  • Swiss Re:

    • Use Case: Swiss Re, a reinsurance company, uses Azure Cognitive Services for text analytics to process and analyze large volumes of insurance documents and contracts, improving efficiency and compliance.

  • UBISOFT:

    • Use Case: The video game developer Ubisoft employs Azure Cognitive Services for player behavior analysis, sentiment analysis, and chatbots to enhance user experiences and engagement in games.

  • H&R Block:

    • Use Case: H&R Block, a tax preparation company, utilizes Azure Cognitive Services for automating and streamlining document processing and data extraction in tax-related documents.

  • PwC:

    • Use Case: PricewaterhouseCoopers (PwC) applies Azure Cognitive Services for data extraction and cognitive analytics to assist with tasks like risk management, fraud detection, and regulatory compliance.

  • AstraZeneca:

    • Use Case: AstraZeneca, a pharmaceutical company, employs Azure Cognitive Services for natural language processing and text analytics to extract insights from medical and clinical documents.

  • Allstate:

    • Use Case: Allstate, an insurance company, utilizes Azure Cognitive Services for claims processing, fraud detection, and customer service improvements through chatbots and language understanding.

These examples showcase how various industries, including manufacturing, sports, aviation, finance, gaming, tax, consulting, pharmaceuticals, and insurance, have integrated Azure Cognitive Services to enhance their applications, automate processes, gain insights from data, and improve customer engagement. Azure Cognitive Services offer a wide array of capabilities, such as computer vision, speech recognition, natural language understanding, and text analytics, making them applicable to a broad range of use cases.


The cost of using Azure Cognitive Services can vary based on several factors, including the specific services you use, the volume of usage, and the pricing model chosen. Azure Cognitive Services offer both a pay-as-you-go pricing model and a free tier for some services.


Here are some key factors that can affect the costs involved in using Azure Cognitive Services:

1. Service Selection: The cost varies depending on which Azure Cognitive Services you use. Azure provides a variety of cognitive services, such as Computer Vision, Face, Speech, Language, and more. Each service may have its own pricing structure.

2. Pricing Tiers:

· Free Tier: Some Azure Cognitive Services, such as the Text Analytics service or the Computer Vision service, offer a limited free tier with a specific number of transactions or usage limits per month.

· Pay-as-You-Go: If you exceed the free tier limits or require higher usage levels, you'll be billed based on your actual consumption. Costs may be calculated per transaction, per API call, or based on data processed, depending on the service.

3. Volume of Usage: The more you use Azure Cognitive Services, the higher your costs will be. Be sure to monitor your usage and set up billing alerts to avoid unexpected expenses.

4. Data Storage: Some services, such as Azure Face API, may involve costs related to storing images or data on Azure Storage. These costs are separate from the service itself.

5. Request and Response Data: Costs can include both the incoming requests (API calls or data sent to the service) and the outgoing responses (data received from the service).

6. Customization: If you use a service that allows customization, like the Language Understanding service, you may incur additional costs for training and maintaining custom models.

7. Geographic Region: Azure pricing varies by geographic region. Costs can differ based on where your application is deployed and where the data is processed.

8. Service Level Agreements (SLAs): Higher levels of service and support often come with increased costs. Consider the SLA requirements for your specific use case.

9. Data Transfer Costs: Costs related to data transfer into and out of Azure services can apply if you are sending data to and receiving data from Azure Cognitive Services.

10. Development and Integration Costs: While not directly related to Azure Cognitive Services usage, you may have development and integration costs associated with incorporating these services into your applications.


To get accurate and up-to-date pricing information for Azure Cognitive Services, you should visit the Azure Pricing page on the official Azure website. Microsoft regularly updates pricing information, and it may vary by region and specific usage scenarios. It's also advisable to use the Azure Pricing Calculator or cost management tools to estimate your potential costs based on your expected usage patterns.


Sash Barige

Jan/20/2019


Photo Credit: Unsplash.com

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